Support for Defaqto Engage customers

Licensing our Defaqto Engage software is only part of the solution available from Defaqto - our Customer Support team provide a dedicated service to help you make the most of your licence and ensure that you know how best to use the software.

We offer Defaqto Engage users a range of FREE and flexible training options.

Our Defaqto Engage Customer Support team:

  • Hold free workshops across the UK - these workshops offer an opportunity for you to learn the software face to face with a professional and come away fully trained
  • Host free training sessions via remote screen-share and telephone call every week - learn how to use Defaqto Engage from the comfort of wherever you are based. These sessions are split into: Creating a client report, Using the research grid and Creating a research template. You can learn the ropes at a speed that suits you and train only as far as you feel that you need to
  • Have created a list of FAQs as a simple reference should you need to resolve a problem quickly

For more information contact our Customer Support team on 01844 295 544, or email us at

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