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About this guide

Last updated 10/22/2008

Payment protection insurance

Commonly referred to as PPI, this is insurance that covers repayments on loans, mortgages and credit cards if you fall into financial difficulties because of accident, sickness or unemployment. It typically pays out for 12 months.

Who sells it?

Banks, loan companies and credit card providers, retailers in conjunction with store cards and hire purchase companies. It has become a very lucrative market, estimated to be worth £4.5bn and making profits of £1.5bn a year.

Why has it attracted so much bad publicity?

The Financial Services Authority is leading a major crackdown after finding some firms guilty of  misselling PPI policies to individuals who would never have been able to claim on the policies because they were unemployed, self employed or contract workers.

Some consumers have also been sold PPI without having the policies properly explained to them or were not made aware that it is an optional extra and not a condition of taking out a loan or mortgage.

Many people were sold PPI automatically because it was included in the loan quotation without them realising that they needed to tick a box to‘opt out’ if they didn’t want it.

What is being done?

The FSA has fined a number of firms for poor selling practices, but more penalties are expected.  The Office of Fair Trading has referred the market to the Competition Commission after evidence suggested that consumers were getting a poor deal.

So who should buy it?

If you are employed and want insurance cover for one year to cover you for sickness, accident or unemployment and would have no other means of paying your bills, it may be suitable.

But first check how long your employer would pay your salary if you were unable to work. Most employers will cover employees for three, months, but some will cover you for six or even 12 months in the event of a serious long term illness.

If you have already got PPI, don’t just cancel it because of the bad publicity it has received. In the current economic climate it could be a useful protection if you were to lose your job and would be entitled to little redundancy pay through your employer.

Bear in mind that 510,000 people were made redundant in 2007.

Different types of PPI

There are PPI policies for mortgages, personal loans and credit cards, each priced differently.  Personal loan PPI costs on average about three to four times as much as mortgage PPI and about 50 per cent more than credit card PPI.

Points to remember 

If you are buying PPI:

  • check you are eligible to claim (ie that you are not unemployed, self employed or a contract/temporary worker)
  • check that you are buying appropriate cover (there are different PPI policies for loans, credit cards and mortgages)
  • consider buying a stand alone PPI policy from British Insurance or the Post Office, both of which provide reasonably priced PPI policies
  • there are other ways of coping with unemployment/sickness such as putting aside money each month to provide a rainy day fund
  • if you get into serious debt and have to take out an IVA or go bankrupt, lenders are increasingly repossessing debtors’ properties to recoup their costs.