key contacts

pic01Luci Mylward
Media Relations Executive

Luci joined Defaqto in 2006 as a marketing executive and has now moved over to concentrate solely on PR. Luci previously worked as news reporter for Mortgage Strategy magazine where she was able to build relationships with lenders, packagers and brokers. Luci studied Journalism and PR at the University of Sunderland where she received a BA (hons) in Journalism Studies, MA in Journalism and her NCTJ qualifications. She is also CIM qualified. Contact Luci for media requests, both for one-off and regular contribution requirements.
Telephone 01844 295509, Mobile 07788 722 690, lmylward@defaqto.com, pic_vcardDownload VCard



 

pic03Brian Brown
Head of Insight

Brian joined Defaqto in November 1998 from Royal & SunAlliance where for 5 years he was their Market Intelligence Manager. Prior to that he spent 8 years working for both Royal Insurance and British Gas as an IT technical consultant. Brian heads Defaqto’s Insight Team, a group of senior consultants producing reports and carrying out bespoke consultancy across the financial services market including the pensions, investment, protection, general insurance and banking arenas.
Telephone 01844 295414, bbrown@defaqto.com, pic_vcardDownload VCard



 

pic04David Abbis
Principal Consultant – Wealth Management

Following a career in retail banking, David joined Defaqto in 1997. His main responsibilities involve carrying out bespoke consultany work on investment orientated products and markets in addition to the development of the investment and pensions analysis provided by Defaqto. David oversees the preparation of best advice product panels and manages the relationships with panel clients. David qualified as an Associate Member of the Chartered Institute of Bankers in 1972. He represents Defaqto as a member of the ABI Investment Classification Committee.
Telephone 01844 295 449, dabbis@defaqto.com, pic_vcardDownload VCard



 

pic05David Black
Principal Consultant - Banking

David joined Defaqto in May 2004 when Defaqto acquired the financial research company of Blay’s Guides Ltd where he had 16 years of banking research experience for the majority of which he was a director. David heads up the Banking research team, specialising in credit cards, mortgages, savings and unsecured loans. He is ACII qualified and holds an Honours degree from Exeter University.
Telephone 01844 295535, dblack@defaqto.com, pic_vcardDownload VCard



 

pic06Fraser Donaldson
Principal Consultant - Investments

Fraser Donaldson joined Defaqto in November 1994. Prior to joining Defaqto, Fraser worked for national IFA Towry Law where he was involved in building best advice panels for investment products and was instrumental in setting up the Towry Law Discretionary Management Service in partnership with Mercury Asset Management (now Merrill Lynch). Fraser heads up the Investment Research Team specialising in Unit Linked Single Premium product both offshore and onshore, as well as collective investment schemes both offshore and onshore, as well as their 'wrappers'. Fraser also helps in the qualitative analysis of industry investment teams to support our consultancy division.
Telephone 01844 295432, fdonaldson@defaqto.com, pic_vcardDownload VCard



 

pic07Ben Heffer
Principal Consultant – Life & Protection

Ben graduated from Leeds University in 1984 and, after a spell in the civil service, entered the financial services industry working first for Bradford & Bingley Building Society and then at Countrywide Independent Advisers as a pensions researcher. In April 1994, Ben helped to establish the new company and the launch of the very first release of Aequos. Initially a pensions specialist, in the course of his career with Defaqto, Ben has at various times been involved with annuities, investments, statistics, general database management and, latterly, the Defaqto Service Project. He now works in the Insight team with special responsibility for the life and protection brief.
Telephone 01844 295447, bheffer@defaqto.com, pic_vcardDownload VCard



 

pic08Matthew Ward
Principal Consultant - Pensions and Investments

Matt joined Defaqto in September 1998 as a Pensions Researcher after five years building his pensions experience within the EPP and SSAS departments at AXA Equity & Law where he undertook various roles. In 2004 he was promoted to become Head of Pensions, and in September 2006 Matt was promoted to his current role. Matt’s knowledge of the pensions and investment market allows him to act as lead consultant in this area, producing Insight Reports and also bespoke consultancy work to enhance provider understanding of how to make products reach their target market position. In recent years Matt’s focus has been heavily centred on the emerging SIPP and wrap markets where he has become a respected market analyst, commentator and public speaker.
Telephone 01844 295424, mward@defaqto.com, pic_vcardDownload VCard