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New advice guide launched to help customers using cards abroad this summer

To coincide with the approach of the holiday season, The UK Cards Association and ABTA, the travel association, have published a consumer advice guide – Using your card overseas – that provides the latest tips and useful information for holidaymakers and business travellers who are planning to use their cards abroad this summer.

Latest statistics from The UK Cards Association show that overseas transactions on UK-issued cards amounted to just under 3% of all card transactions last year, with 303 million separate purchases and cash withdrawals. Britons abroad spent £17.7bn on credit and debit card purchases and withdrew £7.8bn out of cash machines. This was an 8% decrease on the 2008 total of £27.8bn.

The advice guide can be downloaded at www.theukcardsassociation.org.uk. It provides useful information regarding the types of charges you may incur when withdrawing cash at a cash machine or when making a card purchase overseas, and includes tips on what to do before, during and after your trip abroad to minimise the chances of being a victim of fraud.

If you are travelling overseas this year, either on holiday or on a business trip, the following key advice (taken from the new Guide) can help ensure that using your cards is a hassle-free experience:

  • Only take cards with you that you intend to use; leave others in a secure place at home.
  • Make sure you have your card company’s 24-hour contact telephone number.
  • Make sure your card company has up-to-date contact details for you, including a mobile telephone number.
  • If your cards are registered with a card protection agency, ensure you have their contact telephone number and your policy number with you.
  • Don’t let your card out of your sight, especially when using it in restaurants and bars.
  • Don’t give your PIN to anyone – even if they claim to be from the police or your card company.
  • Shield your PIN with your free hand when typing it into a keypad in a shop or at a cash machine.