"Coverwise scored highly on product features that customers have told us are most important to them: cover for medical expenses, cancellation and hospitalisation benefits."
Congratulations to Coverwise!
Coverwise topped the Travel Insurance category with strong product and service performance. Customers praised clear communication, helpful support, and a smooth claims process.
Ranked highest for key features like medical expenses, cancellation, and hospitalisation cover, Coverwise delivered a well-rounded experience and a well-deserved win.
See Coverwise's Travel Insurance rangeDefaqto Travel Insurer of the Year - Highly Commended
This year, our financial product experts assessed over 100 brands across home, car, travel, and pet insurance. We use feedback from over 15,800 individuals capturing what matters most to customers. We’re proud to recognise four highly commended Travel Insurers, each of which delivered strong performance at every stage of the journey. These brands stood out for providing straightforward quotes, clear policy information, responsive support, and a seamless experience from purchase through to travel.
Congratulations to all the highly commended brands for setting a high standard in customer experience.
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AA |
InsureandGo |
Tesco Insurance |
Virgin Money |

Insurer of the Year 2025/26
We created the Defaqto ‘Insurer of the Year’ awards to help you choose insurance products with confidence.
Built on Defaqto’s trusted Star Ratings and informed by 33,000 responses from 15,800 customers, this year our financial product experts assessed over 100 home, car, travel and pet insurance brands.





